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"This is the best place to buy alarm equipment on the Internet. They are knowledgeable and helpful if you run into problems." C.W. New Jersey | | Home > Feedback from A&E Customers
Here’s what our customers have said about us…
“It has been a pleasure dealing with you. Everything worked out great. Your advice was very helpful and your service excellent. If you ever need a reference, I’d be happy to provide one.” G.H., New Jersey
“Sherman, I just would like to thank you for your prompt service and your knowledge about the products you sell. I will be a repeat customer. Thanks again.” B.E., Greensboro, NC
“The order arrived today. Many, many thanks for your extremely efficient and professional service. It is quite the best I have encountered in a long time. Best regards.” C.B., United Kingdom
“While I would like to thank you for the time you took in answering my questions, I’m even more impressed with the rapid turn-around in having my order delivered. I hope to do business with you’all again in the future. Thank you.” T.B., West Palm Beach, FL
“Thank you for your help with my recent purchase. You have been very responsive to all my questions, and throughout the ordering process. I have been telling all my friends about your company in hopes of finding new customers for you. It’s not often that I encounter a vendor as courteous and responsive. Thank you for all of your help and I look forward to receiving my equipment next week.” E.J., Davis, CA
“Just wanted to tell you I got things working last night on my system… After talking to you yesterday and working on it last night, I have a lot more confidence on starting the installation of my next project. I want o thank you for your help yesterday. You explained the solutions in ‘laymen’s’ terms and walked me through a new experience. It is refreshing to see that after the sale, service is still practiced by your company. I will be recommending A&E to my friends.” L.H., Breckenridge, CO
“I just want to thank you for the great service you have given me. Your company is not only professional but personable and understands the needs of a customer. You have given me great advice on the type of alarm service I needed for my home. You sold me a product for my needs and not just to make a buck. When I had technical difficulties or product malfunctions, you were quick to respond. You even sent out new products promptly without waiting for me to send my defective product back first. Whenever I tell people about my alarm, I always mention your company and tell them the great service I received from you. Keep up the good work and thank you for the great service.” P.S., Owens Mill, MD
“I just want to let you know how extremely happy I am with the DSC security system I purchased from you company. The customer service, products, and prices you offer are the best I have seen in the business. Thank you. I have, and will continue, to recommend your company to my friends, family and co-workers.” G.W., Prior Lake, MN
“I just wanted to take the time to thank you all for completing my order. Although it was not such a large order, you people made me feel like it was, with your good service. It is hard to find a company that takes the time to explain how to install the product, as well as what type of product will work on my current system. I will think of you people in the future if there is anything that I need or a friend, I will let them know as well about your exceptional service. Thank you.” P.L., Farmingville, NY
“Service is good – shipping is prompt – callbacks are prompt – corrections are taken care of immediately. All positive experiences.” M.T., Alabama
“Your service was second to none…thank you.” R.S., Titusville, FL
Customer Service Testimonials -- UNDER CONSTRUCTION
A&E Home Security has been receiving unsolicited testimonials since we first went online in 1996. A sample of these is shown below.
Overall Professionalism
This is one of the few companies I've dealt with
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A&E HOME SECURITY COMPANY
P.O. Box 12294 Silver Spring, MD 20908
Phone: (800) 889-4471 or (301) 598-0615 Fax: (301) 598-5805
alarminfo@aesecurity.com
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